Question 1

Are all IVWT team members vegan?

Accepted Answer

Short answer: Yes 
Long answer: Yessssssssssssss!

Question 2

Who is the best person to contact at the eZine?

Accepted Answer

It depends on the specifics of your request. The fastest route is [reaching out to us](https://ezine.inveganswetrust.com/contact/), use the eZine dropdown in the menu and your enquiry will be directed to the best person for your request.

Question 3

How do I contact IVWT

Accepted Answer

There are many ways to contact us. The most direct line is by using our [contact us page](https://ezine.inveganswetrust.com/contact/).

Question 4

What happens if I want to return an item?

Accepted Answer

Contact the vendor you bought it from. Each item sold is protected under the goods and services act of the country it is purchased from. IVWT is a platform that facilitates the space for you to connect with sellers. We are not responsible for the products or their returns, so please reach out to the seller for their individual return policies. Vegan small businesses are often busy making great vegan products so please give them at least 5 days, to attend to your request. If you do not hear back from a seller after a week and wish to report them, you can [reach out to us](https://ezine.inveganswetrust.com/contact/).

Question 5

Do I have to make videos?

Accepted Answer

Nope! In fact, a slide show presentation and narration can be just as effective.

Question 6

How do I pay for a course?

Accepted Answer

Once you have selected the course that jazzes you up, there are many different options to make your payment via the enrollment screen.

Question 7

How long will it take to get a reply after contacting IVWT?

Accepted Answer

We aim for a 48 hour response time and will do everything humanly possible to get back to you ASAP.

Question 8

How do I create a job listing?

Accepted Answer

Once you have made your account with us

1. On your dashboard, fill in as much information as possible about your business so our site members can learn about you!

2. On the bottom left, you will see Vegan Job Listings

![joblisting.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/gZmX0Ra7KF/resources/vVk3liOsce/joblisting.png)

Click here to create your job listing. Add in your details and don’t forget to add a photo for eye-catching appeal (research has shown that job posts with images are more attractive to candidates)!

3. Go to District -> Vegan Jobs to see how your post will appear to members and make any tweaks needed.

![district_veganjobs.png](https://malcolm-en-gb.s3.eu-west-1.amazonaws.com/instances/gZmX0Ra7KF/resources/tElDAfJeY3/district_veganjobs.png)
 
4. Watch the great vegan applicants come pouring in!

Question 9

Is this an accredited institution?

Accepted Answer

No, the IVWT school is not accredited. However, some of our course creators are able to certify you in the subjects they are teaching. Who doesn’t love a fancy certificate?

Question 10

Can I advertise on the eZine?

Accepted Answer

Sure can. [Reach out to us](https://ezine.inveganswetrust.com/contact/) and we will let you know the options.